Nutrition2000 Orders/Policies
METHODS OF ORDERING
.gif)
Telephone: Our toll free number is
1-800-558-9697 (US ONLY) or
1-334-347-7900 if you live outside the United States.
Online:
Click the "Shopping Cart" link when you're ready to place your order.
The items that you have in your shopping cart appear in your order during
Checkout.
PAYMENT AND BILLING
Charge Cards: We accept VISA, MasterCard, Discover and American
Express online. For non US residents, credit card must be backed by
United States based bank. Credit cards are processed at time of sale.
Certified Checks & Money Orders: We accept company and personal
checks, or money orders by postal mail, payable to: Nutrition 2000.
Checks/Money Orders should be mailed to the following address:
Nutrition 2000
Attn: Sales
705 N. Main Street
Enterprise, AL 36330
All orders paid by personal check will be held 5 business days to ensure
check clearance.
RETURN POLICY
Nutrition 2000 believes in offering the Very Best...Value, Quality and Selection. Due to the nature of our items,
ALL SALES ARE FINAL. We do not accept returns/exchanges on any of our products. Shipping and Handling charges are non refundable. We are not responsible for any shipping charges for merchandise being returned to us.
SHIPPING AND HANDLING:
DOMESTIC ORDERS
Standard Delivery: Standard deliveries normally ship the same
business day if received by 1:30 pm CST, pending credit card authorization.
All Domestic orders are shipped via US Postal or UPS.
Express Delivery: Express deliveries such as 3 day select, 2nd day Air,
and Next Day Air normally ship the same business day if received by 3:00 pm
CST, following credit card authorization. Express Delivery options are
provided via UPS is not available to P.O. boxes and some rural routes.
Time in Transit: We ship to all fifty United States and the
following US territories: American Samoa, Guam, Marianas Islands, Puerto
Rico, and the US Virgin Islands. All orders are shipped via US Postal or
UPS. Typically US Postal package time in transit takes no longer than 3 days
to arrive (including Saturday). UPS time in transit for order shipped
Ground from our location can be determined below by associating the color code of your area with the legend provided to the lower right by the state of Alabama. These days are estimates and may not be accurate 100% of the time. UPS ordinarily guarantees the day of delivery for ground service to any address within the 48 contiguous states. Business days do not include Saturday, Sunday or holidays. Delivery can take longer during the Christmas holiday rush.
INTERNATIONAL ORDERS
Standard Shipping: Due to stricter guidelines by foreign customs,
all International orders are mailed Federal Express Economy, which typically
takes 3-5 business days before reaching customs. Once a package
reaches customs, Nutrition 2000 nor Fed Ex have any control over package and
therefore delivery time make take longer depending on how long package is
held up in customs.
Customs: International customers may be subject to import duties
and taxes, which are levied once a shipment reaches your country.
Additional charges for customs clearance must be borne by the customer.
Nutrition 2000 has no control over these charges and cannot predict what
they may be. Customs policies vary widely from country to country
therefore customer should contact local customs office for further
information. Additionally, when ordering from Nutrition2000.com,
customer is considered the importer of record and must comply with all laws
and regulations of the country in which customer is receiving the goods.
Customs authorities require us to state the value of the item directly on
the package. Generally, customs forms for international packages will
list the value of order's contents by the price paid, excluding shipping
costs. Privacy is important to us, and we would like our international
customers to be aware that cross-border shipments are subject to opening and
inspection by customs authorities.
International Customers Please Note: Because Nutrition 2000 is not
responsible for the actions of foreign customs, should an order be returned
by customs, Nutrition 2000 will refund the price of product(s) minus a 15%
restocking fee. Shipping charges to and from another country will not be
refunded.
Free Information
